Nathaniel Erskine-Smith | Liberal MP Beaches-East York

Passport Canada

Update from Service Canada: 

Over the period of the COVID-19 pandemic, the volume of passport applications was relatively low, due to a reduction in travel following the imposition of public health restrictions and travel advisories. With the easing of restrictions and the resumption of travel, Service Canada has experienced an increase in passport applications across the country. In the first two years of the pandemic, only 20% of normal passport volume was received (from April 1, 2020 to March 31, 2021- 363,000 passports, and from April 1, 2021 to March 31, 2022 – 1,273,000 passports issued).  Since April 1, 2022, over 542,000 applications were received. As a result, Service Canada is experiencing increased passport processing times and is prioritizing those travelling imminently.

To read more, click here

While the Government of Canada’s passport services are under extreme pressure recently, our office is able to follow up on inquiries on your behalf.

Regarding checking the status of a passport application:
• Constituents seeking information on the status of their application should wait 20 business days before contacting the Passport Program if they have applied by mail,
and 10 business days if they’ve applied in person.
• A status request can be submitted online on Canada.ca
• Status requests of passport applications are usually processed within three business days from Monday to Friday during regular business hours.

Our office can make an inquiry on your behalf if the request is urgent. There are two required steps in order for our office to proceed:

  1. Please email us at info@beynate.ca with the following information.

• Travel date; (requests are prioritized by urgency)
• Location, date and method the application was submitted;
• Constituent’s detailed contact information (full name, phone number, email address);
• Personal information of each constituent (surname, given name(s), date of birth and
file number, if applicable)

  1. Please download the Information Sharing Consent Form, complete and sign the form, and send it to our office. The form can be downloaded here